Burnfeed Help
Can't find your answer here? Write to [email protected] and you'll hear back from a person.
Getting started
How do I turn Burnfeed on?
Open the Burnfeed app once, then in Safari choose Safari › Settings › Extensions and turn on Burnfeed. Click "Edit Websites…" and set Facebook, Instagram, X, YouTube, LinkedIn and Reddit to "Allow". Burnfeed's button sits in Safari's toolbar; click it any time.
Which Macs does it work on?
Burnfeed is for Safari on Mac. The App Store version needs macOS 12 or later. The version bought from this website needs macOS 13 or later with Safari 18.4 or later.
Using Burnfeed
Can I keep some parts of a site?
Yes. Open a site, click the Burnfeed button in the toolbar, and switch each part on or off: on YouTube, for example, the home feed, Shorts, comments or suggested videos. The same switches are in Burnfeed's settings for every site.
I need the feed back for a moment.
Click the Burnfeed button and pick "Show feed for" 5, 15 or 60 minutes. When the time is up, the feed burns again on its own. "Pause all" brings every feed back for 15 or 60 minutes.
Can I change what replaces the feed?
In Burnfeed's settings, Appearance changes how a burned feed looks, and Quotes lets you hide built-in quotes, add your own, or show no quote at all.
Part of a feed is showing again.
Sites change their layouts now and then. Burnfeed downloads updated blocking rules on its own, usually before you notice. If the Burnfeed button shows "Feed not found", click Report… so the fix comes out sooner, then reload the page once the rules update.
Safari says Burnfeed can read and alter web pages.
Safari shows this for every extension that changes how a page looks, because it can't tell what an extension will do. Burnfeed only has access to the six sites above and only uses it to hide the feed on your screen. It doesn't read your passwords or messages, doesn't look at your history, and sends nothing about your browsing anywhere. The privacy policy has the details.
A site's permission is stuck and won't change.
Close that site's tabs, then open Safari › Settings › Websites, scroll the left column down to Extensions, choose Burnfeed and set the site to "Ask". Close Settings, open the site again and choose "Always Allow on This Website" when Safari asks.
Refunds
Can I get a refund?
App Store purchases are refunded by Apple at reportaproblem.apple.com. Bought on burnfeed.app? Email [email protected] within 14 days from the address you bought with.
Removing Burnfeed
How do I uninstall it?
Turn off Burnfeed in Safari › Settings › Extensions to switch it off, or drag the Burnfeed app to the Trash to remove it completely. Your settings live only on your Mac and go with it.
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